Septic Woes - long and boring.

We have to pay $250 a year to carry an Operation and Maintenance contract on our type of septic system. The county Health Department requries it. So for the past 6 years, we have paid - they have come out once a year to check the system and then submit a report to the Health Department. We get a copy of that report in the mail along with an invoice for the next years contract. No problems until this year. The company that carried our contract Indigo Design - found descrepencies in our system and didn't bother to call us or send us a letter about them or anything. All they did was submit the report to the Health Department and give us a copy - along with an invoice for the upcoming years contract. When I contacted them - the receiptionist was LESS than helpful. I asked her what the report meant, as we didn't understand some of their verbiage - and she replied that is what written the way the Health Department required it and they would know what it meant. I then asked her what we could do to fix the descrepancies before the Health Department came out - and she offered to email me pictures of the system - hello - it is in my back yard - I can walk out there and see it for myself - what good will pictures do me? I then pressed a bit more for what was required by us to bring it back up to code for the health department - to which she replied that it looked like an animal had been digging in our septic mound - and she couldn't tell me how to kill a mole. And that we seemed to be using too much water - and she couldn't tell me how to cut back on our water useage. Totally less than helpful right? So a couple weeks later - the health department shows up at my door and he takes a look at our system and tells me it is failing - first one of this type in the 15 years he has been in the business that he has seen fail - (lucky us!) but not to worry because they have low interest loans for up to $20,000. YIKES. So he leaves, we get a certified letter in the mail from the Health Department - stating that our system is a public health hazard and within 30 days we have to file a repair plan and obtain a permit to pump the septic or they will charge us $513 per day until we do. So we immediately start calling contractors who repair these systems - no one calls back. We finally hook up with Zimmer Construction - and Steve comes out and looks at the mounds and tells us that they aren't failing - they look good - he fills in the hole the animal dug- but that our system is running high - so we should monitor our water useage. He says he can bring the mounds to the new code - and it'll cost about $1000. So we are breathing a bit easier - that is a lot less than $20K! Phil at Zimmer says we don't have to put a repair plan in at the cost of $1200, that they just file some other thing with the county and it will be fine. The guy from the Health Department says that is true and we think everthing is swimming along fine. Phil suggests that since we aren't re-contracting with Indigo that we write to the county and let them know that as soon as the repairs are finished we will sign with a new Operations & Maintenance Contract provider. So I write and let the county know - and they respond with a certified letter telling me that I am in violation and to get a new Operations and Maintenance contract provider within 30 days or they are going to fine me $513. In order to get a new provider, they have to inspect our system - if it is not up to par - they won't take the contract - but the Health Department is unsympathetic to our tale of woe - so off we go to find a new O&M contract provider. Sigh. I then get my estimate from Zimmer construction in the mail - it is not the $1000 we were told verbally - in fact it is closer to $5000 and I am ready to stroke out. %5000 to fix a system that is operating correctly and doesn't have a problem - WTF? The new O&M contract guy shows up to inspect the system shortly after that - and he tells us that the system is functioning correctly but that running high. We fill him in on our septic saga - and he says that we don't need to do anything to the system - it is working fine. So he is going to go to bat with the county for us - and we will see what the bare minimum is that we need to do to satisfy the county. If my system were truly a public health hazard - I would pay whatever to bring it back to working order. But I see no need to pay that much when it is due to the incompetence of the previous O&M provider and an overzealous HD worker. So now we are in the wait and see mode - hopefully this will get resolved soon. Sigh.